The Bulk Messages feature allows you to send the same message to multiple recipients while creating separate, individual conversation threads for each person. This enables efficient personalized communication at scale on both Dashboard and App platforms.
For Administrators: Enable the "Can Create Bulk Messages" permission by navigating to Conversations Settings > Role tab, then toggle the permission for the desired roles.
For Users: Once enabled, access Bulk Messages from your conversations area, compose your message once, select multiple recipients, and send. The system automatically creates individual 1:1 conversations for each recipient.