Staff Roles
Administrators
Administrators see everything in the Dashboard by default. They have full control.
However, front-end app visibility depends on role assignment:
If an admin sets a resource (e.g. a handbook) to be visible only by a limited role (e.g., Parents), they will NOT see it in their own app.
To maintain visibility, admins must also select the Administrator role when configuring access.
Example: If a handbook is limited to Parents, checking only “Parents” means Admins won’t see it in their app. To fix this, check both Parents and Administrators.
Recommendation: Grant full Dashboard permissions to simplify troubleshooting and administration.
Teachers
Dashboard access limited to:
Conversations
Hall Pass
Create News (only if enabled by admins)
They can only create news within categories created by Admins and visibility is limited to opted-in users.
Recommendation: Disable “Create News” for teachers until you're fully comfortable with the app.
Staff
Have access to the app only and no Dashboard access.
User Roles
Parents/Guardians/Relatives
App access only, visibility limited to features and content you permit.
Students
App access only, visibility limited to features and content you permit.