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Documents: Overview and Management

The Documents feature in the Edlio Mobile App provides a convenient way to upload, manage, and share important files.

Updated over 3 months ago

The Documents feature in the Edlio Mobile App provides a convenient way to upload, manage, and share important files with your school or organization's community. This documentation covers the basic setup and day-to-day operations of the Documents feature

Accessing Document Management

  1. Log in to your Edlio Mobile App admin portal at edlioapp.com

2. Navigate to Features in the left sidebar menu

3. Click on Documents to access the document management page

Managing Documents

Uploading Documents

  1. From the Documents management page, click the New button

2. Choose one of the following methods:

  • Browse Files: Click to select files from your computer

  • Drag and Drop: Drag files directly into the designated area

3. Select the files you want to upload

4. The system will begin uploading your documents

5. While uploading, you can:

  • View the upload progress for each file

  • Cancel an upload if needed

  • Continue working with other documents

Document Settings

After uploading a document, you can configure its settings:

  1. From the document list, click the Edit icon

2. Configure the following settings:

Basic Settings

  • Title: The display name for the document (defaults to the file name)

  • Description: Optional text that provides context or details about the document

  • Category: Assign the document to a custom category for better organization

  • Tags: Add relevant keywords to make the document more searchable

Access Controls

  • Visibility: Choose from:

    • Public: Available to all app users

    • Role-Based: Restrict to specific user roles (Students, Parents, Staff, etc.)

    • List-Based: Restrict to specific distribution lists

  • Require Login: Toggle to determine if users must be logged in to access the document

  • Track Views: Enable to collect analytics on document views

Publication Settings

  • Published/Unpublished: Set the document's current visibility status

  • Publication Schedule: Optionally set automatic publish/unpublish dates

  • Featured: Mark important documents as featured for higher visibility

Organizing Documents

Creating Folders

To better organize your documents:

  1. Click the New Folder button

2. Enter a name for the folder

3. Add an optional description

4. Configure access settings (similar to document settings)

5. Click Ok to create the folder

Moving Documents

To move documents between folders:

  1. Select the document(s) by checking the box next to each name

2. Click the Move button

3. Select the destination folder

4. Click to move

Sorting and Filtering

The Documents interface offers several organizational tools:

  • Sort By: Arrange documents by name, date added, size, or type

  • Filter: Filter the view by document type, category, or publication status

  • Search: Use the search box to find specific documents by name or content

Document Actions

For each document, several actions are available through the actions menu:

  • Download: Save a local copy of the document

  • Preview: View the document in the browser (when supported)

  • Edit: Modify document settings

  • Copy: Create a duplicate of the document

  • Delete: Remove the document from the system

  • Move: Relocate the document to a different folder

  • Share: Access sharing options (discussed below)

Document Management Best Practices

File Formats and Sizes

  • Supported Formats: The system accepts most common file formats, including:

    • PDF (.pdf)

    • Microsoft Office files (.docx, .xlsx, .pptx)

    • Images (.jpg, .png, .gif)

    • Text files (.txt, .rtf)

    • Media files (.mp3, .mp4)

    • Archive files (.zip)

  • Size Limits: Individual file uploads are limited to 100MB

  • Recommended Formats: For maximum compatibility, consider these recommendations:

    • Use PDF for documents that should maintain formatting

    • Use Office formats for files that may need editing

    • Compress large files before uploading

Organization Tips

  • Create a logical folder structure that matches your organization's needs

  • Use consistent naming conventions for documents and folders

  • Apply relevant tags to make documents more discoverable

  • Regularly review and archive outdated documents

  • Consider creating separate folders for different departments or functions

Access Management

  • Be thoughtful about document visibility settings

  • For sensitive information, always use role-based or list-based restrictions

  • Periodically review access settings, especially for important documents

  • Consider using expiration dates for time-sensitive documents

Mobile App Experience

When users access documents through the mobile app:

  • Documents appear in a dedicated Documents section

  • Users only see documents they have permission to access

  • Documents can be viewed directly in the app when format is supported

  • Users can download documents to their device for offline access

  • Documents can be shared from the app via the device's native sharing options

Troubleshooting Common Issues

Issue: Document fails to upload
​Solution: Verify file size and format; ensure stable internet connection

Issue: Users cannot access shared documents
​Solution: Check access permissions and ensure the document is published

Issue: Document preview not working
​Solution: Confirm file format is supported for preview; try downloading instead

Issue: Search not finding documents
​Solution: Verify document title and content are searchable; add relevant tags

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