Stay connected with your school community by properly configuring push notifications and alert settings on your mobile device.
đĄ Best-Practice Adoption Tip: If you ever stop receiving school alerts, check your phone's operating system settings first. Both iOS and Android may automatically silence notifications if 'Do Not Disturb', 'Focus Mode', or battery optimization features are active.
How to enable notifications on your phone
During first launch: When you open the school app for the first time, tap Allow when asked to send you notifications.
On Apple iPhone (iOS): Open your iPhone Settings > Notifications, scroll to your school's app, and ensure Allow Notifications is toggled ON with Banners, Sound, and Badges enabled.
On Android: Open your phone Settings > Apps > [Your School App] > Notifications, and make sure notifications are set to Allowed.
Managing notification preferences in the app
Inside your school's app, open the navigation drawer and tap Settings > Notifications to customize which channels reach you:
Two-Way Conversations Alerts: When signed into your school account, direct 1:1 messages from teachers and group conversation updates trigger immediate push notification banners and badge counts on your phone.
Urgent & School-Wide Alerts: Critical announcements (weather closures, time-sensitive schedules) are delivered to all subscribed families.
Classroom Channels: Parents are automatically subscribed to the classrooms and grade levels their children belong to.
Athletics & Activity Groups: Opt into specific sports teams, clubs, and extracurricular groups to receive team-specific alerts.