When your school or district invites you to the Edlio Mobile App, you will receive an invitation email or SMS text message with a secure link to set your password and complete your account setup.
š” Best-Practice Adoption Tip: Set up your password on your computer or mobile browser first via the invitation link, then open your school's app to log in. Always save your login method (email, mobile phone number, or SIS username) in a password manager so you can easily access your messages, student updates, and classrooms all school year.
How to accept your invitation step-by-step
Locate your invitation: Search your inbox for an email from
[email protected]with the subject "You've been invited to join...". If your school has enabled phone number logins, you may receive this invitation via an SMS text message.Click the setup link: Tap or click the Set Password or Accept Invitation button in the message.
Create a secure password: Enter your new password and confirm it. Passwords must be at least 8 characters long.
Download your school's mobile app: Depending on your district's configuration, you will download either:
ā¢ Your School's Dedicated App: Search the Apple App Store (iOS) or Google Play Store (Android) directly for your school's specific name (e.g., Reese High School).
ā¢ The "Edlio App": Search for "Edlio App" in your app store. When you launch it for the first time, allow location access or search by school name to connect your device. Once selected, the app icon and interface transform to your school's branding. Learn more: Edlio Mobile App Options: Edlio App vs Individual App.Log in on your device: Open the app, navigate to the side menu (ā°) or profile icon, tap Log In, and enter your credentials (your email address, mobile phone number, or SIS username, followed by the password you just created).
Logging in with Single Sign-On (Google or Microsoft)
If your school or district uses Google Workspace or Microsoft for student and staff authentication, you can sign in directly using the "Sign in with Google" or "Sign in with Microsoft" button on the app login screen.
ā¹ļø Pending Invitations & First-Time Sign-In: If your account was provisioned with an invitation email, you must click the invitation link to activate your profile before Single Sign-On can authenticate your account. If you receive an error message (such as "Oops, something went wrong" or access denied) when clicking Sign in with Google, check your school inbox to verify whether an initial invitation email from [email protected] is still pending acceptance.
Important rules about invitation links
No automatic expiration: Edlio invitation links do not expire based on time.
Resending invalidates older links: If your school sends a fresh invitation or password reset, only the most recent link will work. Any older links will result in an invalid or expired link error.
Check junk/spam: If you do not see your invitation within a few minutes, check your Spam or Promotions folder for messages from
[email protected].Phone number login: If your school has enabled phone number login and you received an SMS invitation, your 10-digit mobile number functions as your username. Learn more: Login Methods: Phone Numbers and SIS Usernames.
Video walkthrough
Troubleshooting login issues
"Invalid Link" error: You are clicking an older invitation email. Search your inbox for the newest message from
[email protected], or ask your school administrator to send a fresh invitation.Didn't receive an invite? Verify with your school office that your email address or mobile phone number is correctly listed in their student information system (SIS).
Account Exists at Another School: If a student or staff member recently transferred from another school in the district or from a previous district using Edlio, their login username may still be associated with their prior school account. School administrators can coordinate with Edlio Support or Data Integrations to merge or transfer the profile.
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