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Target Lists: Troubleshooting & FAQs

Updated over 2 months ago


Sync Issues
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  • Target lists sync every hour and when created/edited

  • Syncing can take a few minutes to complete

  • Use manual sync for immediate updates

Access Control
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  • Set restrictions to control who can use the target list

  • If no restrictions are set, the list can be used by everyone

  • Restrictions apply to Conversations, Mass Communications, and Secured Access features

Tips for Effective Target Lists
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  • Use descriptive names that clearly identify the group

  • Consider pinning frequently used lists to the top

  • Use relationship selectors to target specific groups

  • Apply multiple filters for precise targeting

  • Choose appropriate filter conditions for desired results

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